Shipping policy
At Trendora Shop, we aim to provide a smooth and reliable delivery experience for all customers. This policy explains how our shipping process works, including delivery timeframes, tracking information, and possible delays.
Orders Containing Multiple Items
If your order includes more than one product, the items may be shipped separately. This can happen because our products are stored and dispatched from different warehouses.
As a result, packages may arrive on different days depending on their shipping origin and carrier processing times.
Estimated Delivery Time
We offer free worldwide shipping on all orders.
Typical delivery time is 5–10 business days from the date the order is placed. Please note that delivery times are estimates and may vary depending on:
Your location
- Shipping carrier operations
- Customs clearance procedures
- Local postal service handling
While we work hard to deliver orders promptly, unexpected factors outside our control may occasionally affect delivery schedules.
Tracking Your Order
After your order has been shipped, you will receive a confirmation email with a tracking number.
You can use this tracking number on our Track Your Order page to view the latest updates about your shipment, including its current location and delivery progress.
Delivery Delays and Customer Support
If your package has not arrived within the estimated delivery window, we recommend first checking the tracking information for the most recent updates.
If you still have questions or concerns regarding your shipment, our support team will be happy to assist you.
Please contact us at info@trendora.com.pl
Customs Duties and Taxes
For international orders, customs duties, import taxes, or other fees may apply depending on your country’s regulations. These charges are determined by local authorities and are the responsibility of the customer.